1. The privacy of visitors to our website is very important to us, and we are committed to protecting it. This policy details what we do with your personal information.
  2. Consenting to our use of cookies in accordance with this policy when you first visit our website allows us to use cookies each time you visit our site.

B. Collection of personal information

The following types of personal information may be collected, stored and used:

  1. Information about your computer, including your IP address, geographic location, browser type and version, and operating system;
  2. Information about your visits to and use of this website including the referring source, length of visit, page views, and website navigation paths;
  3. Information such as your e-mail address, which you provide to us when you register with the site;
  4. Information you enter when you create a profile on our website such as your name, profile picture, gender, date of birth, relationship status, interests and hobbies, education and work history
    Information such as your name and email address, which you enter to subscribe to our emails and/or newsletters;
  5. Information that you enter when you use the services of our website;
  6. Information generated while using our site, including when, how often and under what circumstances you use it;
  7. Information relating to the purchases you make, the services you use or the transactions you carry out on our site, which includes your first name, address and e-mail address;
  8. Information that you post on our website with the intention of publishing it on the internet, and which includes your identifier, your profile photos and the content of your posts;
  9. Information contained in any communications you send to us by email or on our website, including their content and metadata;
  10. Any other personal information you provide to us.

Thegoodpsy undertakes not to disclose the information given above.
The content of conversations with your psychologist are protected by professional secrecy. Thegoodpsy does not have access to this information.

C. Use of your personal information

Personal information provided to us through our website will be used for the purposes described in this policy or on the relevant site pages. We may use your personal information to:

  1. To administer our website and our business;
  2. Personalize our website for you;
  3. Enable your use of the services offered on our website;
  4. Provide you with the services purchased on our site;
  5. Send you statements, invoices and payment reminders, and collect your payments;
  6. Send you non-marketing commercial communications;
  7. Send you email notifications that you have specifically requested;
  8. Send you our newsletter by email, if you have requested it (you can inform us at any time of your wish to no longer receive our newsletter);
  9. Send you marketing communications relating to our business;
  10. Deal with requests and complaints relating to your website made by or about you;
  11. Maintain the security of our website and prevent fraud;
  12. Verifying compliance with the terms and conditions that govern the use of our website (including monitoring private messages sent through our website’s private messaging service);

Without your express consent, we will not provide your personal information to third parties for their direct marketing or that of other third parties.

D. Disclosure of your personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or contractors as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

  1. To the extent that we are required to do so by law;
  2. In the context of any current or future legal proceedings;
  3. To establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  4. To anyone whom we reasonably believe to be part of a court or other competent authority for the disclosure of such personal information if, in our opinion, such court or authority would be likely to require disclosure of such personal information.

Except as provided in this policy, we will not share your personal information with third parties.

E. International Data Transfers

  1. The information we collect may be stored but will not be transferred to other countries in which we operate.

F. Storage of your personal information

This Section F details our data retention policies and procedures, designed to help us comply with our legal obligations regarding the retention and deletion of personal information. Personal information that we process for any purpose is not kept longer than necessary for that purpose or those purposes.

Notwithstanding the other provisions of this Section F, we will maintain documents (including electronic documents) containing personal data:

1. To the extent that we are required to do so by law;
2. If we believe the documents may be relevant to any pending or potential legal proceedings; and
3. To establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

G. Security of your personal information

  1. We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
  2. We will store all personal information you provide to us on secure servers (password and firewall protected).
  3. All electronic financial transactions carried out through our website will be protected by encryption technologies.
  4. You acknowledge that the transmission of information over the internet is inherently insecure, and that we cannot guarantee the security of your data sent over the internet.
  5. You are responsible for keeping the password you use to access our website confidential; we will not ask you for your password (except when you identify yourself on our website).

H. Amendments

From time to time, we may update this policy by posting a new version on our website. You should check this page regularly to ensure that you are aware of any changes made to this policy. We may notify you of changes to this policy by email or through our website’s private messaging service.

I. Your rights

You can ask us to provide you with any personal information we hold about you; the transfer of such information will be subject to the following conditions:

  1. The presentation of sufficient proof of your identity.

We may withhold personal information that you request to the extent permitted by law.

Your data will not be used for marketing purposes.

J. Third Party Websites

Our website contains hypertext links to third-party websites and information about them. We have no control over those sites, and are not responsible for their privacy policies or practices.

K. Updating Information

Please let us know if the personal information we hold about you needs to be corrected or updated.

L. Cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be “persistent” or “session”: a persistent cookie is stored by the browser and remains valid until its expiry date, unless deleted by the user before this expiry date; as for a session cookie, it expires at the end of the user session, when the browser is closed. Cookies generally do not contain any information that personally identifies a user, but the personal information we store about you may be linked to information stored in cookies and obtained by cookies.

  1. The names of the cookies we use on our website and the purposes for which we use them are described below:
    1. We use Google Analytics and Adwords on our website to: recognize a computer when a user visits the website / track users as they navigate the website / enable the use of a shopping cart on the website / improve the use of a website / to analyze the use of the website / to administer the website / to prevent fraud and improve the security of the website / to personalize the website for each user / to send targeted advertisements which may be of interest to certain users ( describe your other goals);
  2. Most browsers allow you to refuse or accept cookies. For example:
    1. with Internet Explorer (version 10), you can block cookies using the cookie handling override settings available by clicking ‘Tools’, ‘Internet Options’, ‘Privacy’ and then ‘Advanced’;
    2. With Firefox (version 24), you can block all cookies by clicking “Tools”, “Options”, “Privacy” then selecting “Use custom settings for history” from the drop-down menu and unchecking “Accept cookies”. cookies from the sites”; and
    3. with Chrome (version 29), you can block all cookies by accessing the “Customize and control” menu then clicking on “Settings”, “Show advanced settings” and “Content settings” and then selecting “Prevent sites from set data” in the “Cookies” header.

Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use all the features of our website.

  1. You can delete cookies already stored on your computer. Example:
    1. with Internet Explorer (version 10), you must delete the cookies file manually (you can find instructions for doing so here http://support.microsoft.com/kb/278835);
    2. with Firefox (version 24), you can delete cookies by clicking “Tools”, “Options”, and “Privacy”, then selecting “Use custom settings for history” and clicking “Show cookies” , then on “Delete all cookies”; and
    3. with Chrome (version 29), you can delete all cookies by accessing the “Customize and control” menu then clicking on “Settings”, “Show advanced settings” and “Delete browsing data” then “Delete cookies and module data from other sites” before clicking on “Delete browsing data”.
  2. Deleting cookies will have a negative impact on the use of many websites.